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Process Mapping Basics (Online)

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Sunday, October 31, 2021 - Thursday, December 30, 2021

Internet Class
Cost: $50

This online training is designed for individuals or work teams who want to learn steps for how to map a work process, analyze the process for inefficiencies and design an improvement plan. Several sections involve homework to help put your training into practice. Live coaching sessions with one of our Lean trainers can be scheduled for an additional fee.

Training Outcomes

  • Learn how to select processes to map
  • Learn how to set up your mapping project
  • Learn steps to mapping a process
  • Learn how to identify and address work inefficiencies 
  • Learn how to create an implementation plan for improvement
Training Outline

Section 1: Intro to Process Mapping (11:28)
·  Mapping Tools
·  Why map

Section 2: Determining Your Project Scope (35:00)
·  List steps to conducting a process mapping event
·  How to identify a process to map
·  How create a Project Scope
·  Determine project goals and objectives
·  Homework Assignment 1

Section 3: Scheduling Your Mapping Event (12:39)
·  Inviting participants
·  Training kit
·  Room set-up
·  Homework Assignment 2

Section 4: Mapping Mechanics (18:20)
·  Preparing to map
·  Mounting the paper
·  Issues & Potential Solutions
·  Mapping roles & icons
·  Mapping tips
·  Mapping depth

Section 5: Mapping Your Current State (25:56)
·  Identifying Stakeholders
·  Mapping your Current State
·  Posting Issues & Potential Solutions
·  Review mapping scenarios
·  Homework Assignment 4

Section 6: Process Analysis and Your Future State (26:01)     
·  Conducting process analysis
·  Visualizing the Ideal State
·  Mapping your Future State
·  Develop your Action Register
·  Homework Assignment 5

Section 7: Implementation (9:36)
·  Documenting your map electronically
·  Implementation
·  Pitfalls
·  Books

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